Privacy Policy
Last updated: December 24, 2024
1. Introduction
Baalvion Industries Private Limited ("Baalvion NetStack," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services and visit our website.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Billing information (credit card details, billing address)
- Account credentials (username, password)
- Company information (company name, job title)
2.2 Usage Information
We automatically collect certain information when you use our services:
- IP addresses and device information
- Browser type and operating system
- Usage patterns and preferences
- Bandwidth consumption and request logs
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send technical notices and support messages
- To respond to your comments and questions
- To detect, investigate, and prevent fraudulent transactions
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Usage logs are typically retained for 30 days.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Baalvion Industries Private Limited
Email: privacy@baalvion.com
Address: Koramangala Tech Park, Bangalore, India 560034